"Most ailing organizations have developed a functional blindness to their own defects. They are not suffering because they cannot resolve their problems but because they cannot see their problems."
-John Gardner

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them."
-Einstein

"If you want to make minor incremental changes and improvements work on practices, work on behavior, work on attitude; but if you want to make significant quantum improvement, work on paradigms."
Stephen R. Covey

Food for thought.